2011 Chick-fil-A Leadercast: Suzy Welch

Suzy Welch
Best-selling author, television commentator, and noted business journalist


• In response to an interviewer who she knew when she was 23 who keep describing how she was back in the day she commented: “Stop this interview! I am not that girl any more! I have moved on! I am a different person from that young girl you knew back then. And I am not yet the woman I will become!”

• This is the cause of great rejoicing

• We are not finished product

• This can be a source of panic as well.

• I want to change but I can’t….


We get stuck on journey of who we used to be on the way to who we want to become!


Answer 3 simple questions


• I used to make Gut and Guilt decisions, reaction decisions.

• We have to use our brains, we must stop just reacting!

• You have to take charge, be proactive, take hold of my decisions.

• You cannot be reactive for long without failure.

• When making decisions think about consequences in terms of how it will impact things in 10 minutes, 10 months, 10 years.

• It is not only about slowing down, it is about opening up and making your decision-making process more deliberate.

• This changed how I made my decisions, it has worked and I have become more successful in all areas of my life since I started doing this.


10-10-10 works so well because it connects your decisions to your values!


• You must coordinate your decisions with your values.

• Your values are your fingerprint!

• Your values are very specific to who you are.

• Your values define how you want to live, the legacy you want to leave and the character and lifestyle you want to live.

• Your is Legacy is what you want to leave!


Question #1Your Legacy: What would make you cry at your 70th birthday party with regret?


• This help identifies the legacy you will leave.

• What will your legacy look like?

• You have to know what your values are in order to know what you want your legacy to be.


Question #2-Your Character: What do you want people to say about you and your character when you are not when you are in the room?


Question #3What did you love about your upbringing? & What did you hate about your upbringing?


• It is hard to talk about what we don’t like but it is important to think about and recognize those issues as well.

• We need to understand what we didn’t like because we tend to mimic the things that we don’t like about our upbringing.

• We need to acknowledge and work not to repeat the same things with our families.


When you start doing this you start living authentic!


• Authentic living is enjoyable and you share.
• The upside is amazing!
• I am not the girl you used to know but I am on the journey to who I am going to become.
• In order to make good decisions you must connect decision-making to your values.

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